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Scooper hands customer an ice cream cone

Scooper Job Description

A Sweet Peaks Scooper is responsible for providing hospitality to customers who enter our ice cream shops. Scoopers educate our customers on the ice creams and sorbets that we make in house as well as the Sweet Peaks Brand and any merchandise sold in the stores.  Scoopers maintain a clean work and customer environment at all times. This includes adhering to company cleaning procedures and local health codes. Each scooper works as part of a larger team, always prepared for customers and clearly communicating with co-workers and managers. Scoopers run and manage the register with precision and clarity. Tasks will be done with integrity and enthusiasm and scoopers will function as advocates for Sweet Peaks as well as the larger community.

Requirements

  • Be at least 16 years old at the time of hire

  • Have open availability especially during nights, weekends, and able to work past 11 pm

  • Be available at least 14+ hours per week with no planned absences longer than 10 days in a row from May-August

  • Able to lift at least 30 lbs.

  • Attention to detail and ability to think creatively

  • Able to work calmly and with a smile in high-stress situations

  • Energetic, positive and outgoing personality

  • Willingness to learn and works well in a team environment

  • Have access to a phone that can make calls and text

  • Able to work on your feet for at least 6-8 hours

What You Get

  • Scooper positions start at going rate + tips

  • FREE ICE CREAM​

Responsibilities

Deliver Hospitality

  • Greet each customer with a smile

  • Offer flavor samples, pairing suggestions, and overall flavor knowledge

  • Continue to go above and beyond for customers even while busy

  • Deliver the best product you can each and every time

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Work Smart, Work Hard

  • Keep the front of house and back of house organized and clean

  • Help unload ice cream when deliveries arrive

  • Work with a sense of urgency while remaining calm

  • Use coworkers and managers to your advantage and be part of the team

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Build the Sweet Peaks Brand and Culture

  • Be knowledgeable about flavors, stores, events, partners and all that is Sweet Peaks

  • Have fun and build relationships with coworkers and customers

  • Represent Sweet Peaks positively within the community

Apply Here

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