Join our Team!

SCOOPER JOB DESCRIPTION

A Sweet Peaks Scooper is responsible for providing hospitality to customers who enter our ice cream shops. Scoopers educate our customers on the ice creams and sorbets that we make in house as well as the Sweet Peaks Brand and any merchandise sold in the stores. Scoopers maintain a clean work and customer environment at all times. This includes adhering to company cleaning procedures and local health codes. Each scooper works as part of a larger team, always prepared for customers and clearly communicating with co-workers and managers. Scoopers run and manage the register with precision and clarity. Tasks will be done with integrity and enthusiasm and scoopers will function as advocates for Sweet Peaks as well as the larger community.

REQUIREMENTS

Be at least 16 years old at the time of hire
Have open availability especially during nights, weekends, and able to work past 11 pm
Be available at least 14+ hours per week with no planned absences longer than 10 days in a row from May-August
Able to lift at least 30 lbs.
Attention to detail and ability to think creatively
Able to work calmly and with a smile in high-stress situations
Energetic, positive and outgoing personality
Willingness to learn and works well in a team environment
Have access to a phone that can make calls and text
Able to work on your feet for at least 6-8 hours

SCOOPER RESPONSIBILITIES

Deliver Hospitality

Greet each customer with a smile
Offer flavor samples, pairing suggestions, and overall flavor knowledge
Continue to go above and beyond for customers even while busy
Deliver the best product you can each and every time

Work Smart, Work Hard

Keep the front of house and back of house organized and clean
Help unload ice cream when deliveries arrive
Work with a sense of urgency while remaining calm
Use coworkers and managers to your advantage and be part of the team

Build the Sweet Peaks Brand and Culture

Be knowledgeable about flavors, stores, events, partners and all that is Sweet Peaks
Have fun and build relationships with coworkers and customers
Represent Sweet Peaks positively within the community

WHAT YOU GET FROM US

Scooper positions start at going rate + tips
FREE ICE CREAM

HOW TO APPLY:

1.BUILD A RESUME

Create a resume that includes previous job experiences and at least 2 professional references.

2. WRITE A COVER LETTER

Please write a cover letter including the following topics:

Tell us your favorite ice cream memory and why it is special to you.
What work/ life experiences do you have that have prepared you for this position?
Why do you want to work at Sweet Peaks Ice Cream?